Terms and Conditions

**General Terms and Conditions Eet Beweeg Ontspan B.V.**

**Article 1: about personal training and the possible risks**
Personal training is a paid training program under supervision in which you are personally guided to achieve your training goals. In many cases, though not all, the program includes a strong component of physical exertion. As a client, you always determine the extent to which you wish to engage in physical exertion. You hereby state that you are always personally responsible for your own efforts. You are aware that with any exertion, anywhere and of whatever nature, you run risks. You accept these risks in full awareness.

**Article 2: liability**
You are aware that you have enrolled in a program involving strenuous physical activities, including but not limited to weightlifting, walking, boxing, yoga, and the use of various fitness and training equipment and facilities designed, offered, recommended and/or supervised by Eet Beweeg Ontspan.
You hereby confirm that you are in good physical condition and that you do not suffer from any condition that would limit your participation in this program. With a view to your participation in the program, you hereby release Eet Beweeg Ontspan from any and all claims, demands or causes of action arising from your participation in the program or from any use of the fitness and training equipment and facilities.
It is clear to you that you may sustain injuries as a result of your participation in the program and you hereby release the Personal Trainer and club management from any liability, now or in the future, including but not limited to medical expenses, lost income, pain and suffering that may arise from heart attacks, muscle strains or tears, fractures, fibula fractures, heat exhaustion, injuries to the knee/lower back/foot and other illnesses, discomforts or injuries, regardless of how they were caused, during or after your participation in the program or the use of the fitness and training equipment and facilities, regardless of fault.
You have chosen yourself to possibly undergo a fitness test conducted by the Personal Trainer. The intensity of the training will be adjusted during the evaluation. You may stop the test at any time if you experience signs of fatigue, changes in heart rate and/or blood pressure. Certain changes may occur during the test. These include abnormal blood pressure, fainting, irregular, fast or slow heart rhythm and, in exceptional cases, heart attack, stroke or death. You understand that every effort will be made to minimize these risks by evaluating the prior information regarding your health and fitness and by observation during testing.
You understand that the information you have regarding your health status or prior experiences with unusual sensations during physical exertion may affect the safety and value of your fitness test. You acknowledge that immediately reporting unusual sensations during the fitness test itself is particularly important and that you are responsible for fully disclosing such information, whether or not this is requested by the Personal Trainer conducting the test.

**Privacy Statement and GDPR Compliance**
At Eet Beweeg Ontspan, your privacy is central. As a sports club, we take our responsibility to carefully process and protect your personal data in accordance with the General Data Protection Regulation (GDPR). This means:

1. We process your data solely to provide you with an optimal experience within our club, such as for managing memberships, reservations and events.
2. Your data is not retained longer than necessary for purposes that align with our services and exclusive sporting activities.
3. We take extensive security measures to protect your data against loss, unauthorized access or other unlawful processing.
4. Transparency is paramount; we clearly inform you how and why we process your data.
5. You have the right at all times to access, correct or delete your personal data, as laid down in the GDPR.
For more information about our privacy policy and exercising your rights, you can contact our staff or consult our full privacy statement at [www.eetbeweegontspan.nl](http://www.eetbeweegontspan.nl)

**Article 3: transferability, payments, prices, membership**
a. Membership at Eet Beweeg Ontspan is personal and non-transferable to third parties.
b. All payments for memberships, training sessions and additional services must be paid in advance. Payments once made are final and non-refundable. These provisions apply to all current and future purchases.
c. You acknowledge that the specific release of liability, approval and consent of this agreement remains valid indefinitely. No refund will be granted for training sessions that were not completed.
d. You understand that Eet Beweeg Ontspan has the right and authority to terminate the program at any time without any refund if you do not follow the program or do not behave appropriately.
e. The stated prices include VAT. If costs increase due to unforeseen circumstances, Eet Beweeg Ontspan is entitled to increase prices. In that case, the client has the right to terminate the agreement within 30 days after announcement of the increase. Unused but already paid sessions will of course continue.
f. All amounts received are processed by Eet Beweeg Ontspan in accordance with statutory provisions.
g. Your PT membership can start at any desired time. The initial contract always lasts 6 months for PT or a session card. During this period, cancellation is only possible with a very clear medical statement indicating that one is not allowed to exercise. A session card cannot be cancelled prematurely.
h. Cancellation is only possible after the contract period has ended, after which it is automatically extended by 1 month. From that period onward, the notice period is monthly.
i. The membership fee is collected via direct debit unless otherwise stated.
The direct debit takes place at the start of the membership.
j. In the event of late receipt of amounts due as a result of reversal for any reason, a payment link will be sent to transfer the due contribution yourself.
After this, administration costs will be charged and the member will be given two weeks to pay the amount due. If the member remains in default after this two-week period, the claim may be handed over for collection. All costs incurred for this are at the member’s expense.
k. As long as the payment obligation has not been met, the member may be denied access to all gym locations.

**Article 4: cancellations or late arrival**
Reserved Personal Training sessions are binding. Cancellations must be communicated at least 24 hours in advance. For cancellations within 24 hours, the full session fee remains payable. You will not receive a refund for missed appointments. It is your responsibility to be on time for your scheduled Personal Training sessions.

*Personal training sessions:*
Appointments must start and end exactly at the scheduled time and place. You are therefore requested to always be present and ready 5 minutes prior to your session. You acknowledge that delays in starting a scheduled appointment will not be a reason to extend the service beyond the remaining duration of the scheduled time. You understand that your training will be cancelled if you are more than 15 minutes late and that this training must be paid in full. You acknowledge that a delay of a scheduled training cannot change the training status to anything other than a full training. You understand that there can be no half trainings due to any delays.

*Group training sessions:*
Be present 10 minutes before the start of the group class. No refunds will be given for not attending the session. You may be refused entry to the class if you join more than 15 minutes late. Credits will not be refunded for not attending a scheduled session that was not cancelled within 24 hours prior to the start of the class.

**Article 5. Freezing membership**
Temporarily freezing a subscription is only possible in the event of long-term illness, under the following conditions:

1. Freezing can only be requested with a valid medical certificate from a recognized physician confirming that physical activities are impossible and participation in training sessions is impeded.
2. Freezing a membership does not apply retroactively and payments already made are never frozen.
3. The credits to which you are entitled remain available and can be used once the program is resumed.
4. The end date of the subscription expires, whereby only the value of the remaining credits is retained.

**Article 6. Termination of membership**
a. Termination of the membership may take place at any time. Cancellation of a membership must always be done in writing.
Cancellations by telephone, Facebook or other means will not be processed by Eet Beweeg Ontspan.
b. During a notice period, sports activities may still be undertaken.
c. Eet Beweeg Ontspan reserves the right to terminate a membership in cases of serious or repeated violations of the house rules, including but not limited to theft, destruction of property, intimidation or disruptive behavior toward staff, and failure to respect the club’s standards of conduct. This decision may be taken by the location manager or an authorized employee. Termination of the membership will always take place with due observance of a notice period of one month.

**Article 7. Complaints**
For complaints or other comments, you may always contact the manager or club management of Eet Beweeg Ontspan at the email address [gerda@eetbeweegontspan.nl](mailto:gerda@eetbeweegontspan.nl)

**Article 8. Final provision**
By entering into a membership with Eet Beweeg Ontspan, the member declares to be familiar with and to accept the General Terms and Conditions, as these general terms and conditions form one whole with the registration and together constitute the agreement.
Rights of a party under this agreement may not be transferred without the prior written consent of the other party. This provision qualifies as a clause with proprietary effect as referred to in Article 3:83, paragraph 2 of the Dutch Civil Code.
By signing this agreement, the undersigned accepts participation in the personal coaching sessions as further specified on this form. The agreement concluded between Eet Beweeg Ontspan and the client is also subject to the general terms and conditions stated at the top of this form. These conditions form an essential and inseparable part of the present agreement. By signing this form, the client declares to have taken note of these conditions and to agree with them.
Privacy | GDPR To comply with privacy legislation, we use the personal data you provide only for the purpose for which you have provided it.